Loss Investigation Security Agent - Cumberland, MD

Job Description

This position offers a base hourly range of $18.89 - $31.47 per hour, depending on experience and qualifications, plus bonus based on company performance.

 

One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there’s more – A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!


OVERVIEW

Provide on-site physical security, deter loitering and prevent shoplifting to ensure Sheetz stores are safe for both employees and customers.


RESPONSIBILITIES (other duties may be assigned)

  1. Act as a physical security presence by patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure.
  2. Ensure a safe environment for customers and employees and assist stores in the reduction of company shrink.
  3. Regularly meet with local area police/law-enforcement regarding area challenges, then update the area Loss Investigation Supervisor in order to create a more secure store for employees and customers. 
  4. Observe and report safety and physical security concerns.  Complete all physical security tasks as assigned by the Loss Investigation Supervisor in your area.
  5. Create a positive working relationship with all assigned SOC and LIT personnel.
  6. Create a positive working relationship with all assigned non-Sheetz guard personnel.
  7. Ensure that Total Customer Focus is part of all duties and interactions.
  8. When directed, assist with assigned loss investigation duties.
  9. Prevent shoplifting to ensure Sheetz stores are safe for both employees and customers.

QUALIFICATIONS

(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

 

 

Education

  • High School Diploma/GED required
  • Associate’s Degree preferred

Experience

  • Minimum 2 years’ experience as a security guard, in loss prevention, or related field required.

Licenses/Certifications

  • CPR/First Aid Certified preferred

Tools & Equipment

  • General Office Equipment

ACCOMMODATIONS

Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

ABOUT SHEETZ:

Since 1952, Sheetz, Inc. has served up top-tier convenience and customer service to its communities at the intersection of food and convenience. The family-owned company continues to experience limitless growth resulting in over 750 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland, North Carolina and Michigan.

Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.